About Us
About Us

FAQs

Q

What is your MOQ?

A

The minimum order quantity varies by shoe style, with our MOQ ranging from 300 to 500 pairs.

Q

Are you a trading company or a manufacturer?

A

We are an integrated industry and trade company.

Q

Do you provide sample? Free or charge?

A

Our company is able to provide product samples for style confirmation. Both paid samples and complimentary samples are available upon request.

Q

If OEM is acceptable?

A

We accept OEM service.

Q

Where is your factory located?

A

Our factory is located in Jinjiang City, Fujian Province.

Q

How many production lines in your factory?

A

Our factory has two shoe production assembly lines.

Q

How long is your delivery time?

A

We also have in-stock styles available. For new model orders, the normal delivery lead time is 30 to 40 days.

Q

What is the age range for your products?

A

Our shoes cater to all age groups. We produce footwear for babies, children, adults and the elderly.

Q

What is your term of payment?

A

Our payment term is one month after shipment.

Q

How far is your factory from the airport?

A

Our factory is about 10 kilometers away from the airport, and it takes around 20 minutes to get there.

Q

How many staffs do you have in your factory?

A

Our factory has approximately 150 employees.

Q

How far is your factory from the city hotel?

A

Our factory is about 5 kilometers away from the hotel.

Q

Can you develop products according to the design drawings we provide?

A

We have a strong R&D team and can develop samples according to the design drawings you provide.

Q

Will you will attend the fair to show your products?

A

We also participate in exhibitions across various regions to develop new business channels.

Q

How do you control the production quality of your products?

A

We have a professional quality management system and dedicated inspectors, who conduct full inspection and quality control at every production stage.

Q

Could you please provide your product catalog?

A

We can provide electronic or printed product catalogs according to customers' requirements.

Q

How long it will take from guangzhou to your factory?

A

It only takes 4 hours to get to our factory by high-speed train from Guangzhou, and just 2 hours by plane.

Q

How long it takes you to provide the designing options for us?

A

Depending on the complexity of the design drawings provided by the customer, we can deliver the developed samples in as fast as about 10 days.

Q

Can I delivery the goods from other supplier to your factory? Then load together?

A

Goods from other suppliers can be delivered to our factory for combined container loading.

Q

What certifications does your factory have?

A

Our factory holds BSCI certification.

Q

Besides producing your own products, can you also help me source other products in China?

A

We can help you source all products manufactured in China.

Q

If I place an order, is your factory willing to accept inspection by a third-party organization?

A

"Our factory accepts inspections by third-party organizations or direct inspections by customers.

Q

Can you guarantee that my product designs will not be provided to other customers?

A

"Our factory guarantees that we will never provide customers' product designs to any other clients. We can

Q

Could you deliver your products to my freight forwarder's warehouse in Guangzhou?

A

We can arrange logistics to deliver the goods to your freight forwarder's warehouse in Guangzhou.

Q

Can you provide semi-finished products for export?

A

Our factory can provide semi-finished products for export.

Q

Can you design and develop samples for us if we provide a design drawing?

A

Our strong development capability is fully capable of developing the samples you need. We can customize the design of outsole molds and upper craftsmanship according to your requirements.

Q

What will you do if product quality problems occur on the production site?

A

We will stop production immediately, isolate and mark the defective products, and arrange relevant staff to handle the issue.

Q

When will you leave your factory and to have your spring festival holidays?

A

"During the Spring Festival holiday, we will set aside time every day to reply to customers' emails and

Q

How many years has your factory been making shoes?

A

We started making shoes in 2006 and have accumulated 20 years of experience in R&D and production.

Q

If I purchase one ready-made sample first, can you arrange to send it to me?

A

Sure. If you choose our factory's existing ready-made samples, we can arrange the shipment to you immediately.

Q

Could you introduce your factory's production capacity to me?

A

Our factory has a daily production capacity of 6,000 pairs with 2 fully equipped production lines. All our workers are skilled and experienced. We support large-volume orders and can also flexibly arrange small trial orders. We offer stable delivery schedules and reliable quality control, and we can produce goods strictly in accordance with your order requirements.

Q

Which countries and regions does your factory mainly export products to?

A

Our products are mainly exported to North America, Europe, South America, the Middle East, South Africa, Southeast Asia and other regions.

Q

Is your factory equipped with advanced production equipment?

A

"Our factory is equipped with a full set of modern and advanced production machines for cutting, stitching and

Q

Do we need to pay the sample fee first to arrange design and sample making?

A

"Sure, no problem. Since sampling requires separate mold opening, machine adjustment and material procurement,

Q

Does your factory have documentation staff? Can you arrange customs declaration and vessel booking for shipment?

A

We have dedicated documentation staff who will arrange customs declaration and shipping booking for your goods. We will also provide regular updates on the arrival status of the shipment.

Q

Which foreign languages can your factory sales staff speak?

A

All sales staff in our factory can speak English. Some colleagues in the sales department also speak French and Spanish.

Q

How many members are there in your factory's R&D team?

A

Our R&D team has 8 members.

Q

If I cannot come to your factory for inspection and entrust your QC team to conduct the inspection instead, can you provide inspection videos and an inspection report?

A

We have a professional QC team to inspect the goods for you, and we will provide you with inspection videos and inspection reports.

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